Just Sales Techniques Are Not Enough Sometimes

A seasoned sales consultant would know that a client with lots of problem will be a willing paying client provided the latter is happy with the solutions offered.

Prolonged hours of using the computer and surfing the internet cause my back, shoulder, wrist and thumb to ache consistently. Other than visiting a chiropractor, the other good option to consider is to apply office ergonomics. Since I can virtually control the ergonomics of my office, a few simple adjustments to the office furniture and furnishing can eventually save me lots of pain and health bills. These are on my wish list

Ergonomic Chair
I understood from my chiropractor that to get an ergonomically correct chair since I’m sitting on it more than 10 hours daily. The chair must provide sufficient lumbar support to protect the lower back and enable me to sit with my feet solidly placed on the floor.

Keyboard, Keyboard Tray and Mouse
Another culprit for office aches and pains is the keyboard. The keyboard should be lower than the desk, on a keyboard tray, to reduce the strain on the wrists. This can be easily fixed for the office but more challenging at home as I use a laptop. I was told to invest in a separate keyboard and mouse because the condensed set-up of a laptop keyboard causes unnecessary strain on the arms and wrists. The last item was to invest in an ergonomically correct mouse that minimizes the strain on your wrist. A traditional mouse demands that the wrist be held at an unnatural angle with a twist.

Office Furniture and peripherals like ergonomic chair, ergonomic keyboard, ergonomic mouse should be quite easy to find. I wasn’t so sure of finding keyboard tray to fix under my desk. Alternatively, I can get a separate computer desk to house the monitor, keyboard and the likes. A glass one would be nice.

With this wish list, I happily made a trip to shop at m friendly neighborhood stores. I left empty handed. I didn’t have any unpleasant treatment like the fan incident, but I did came out with a lesson learned. If you want to be a great salesman, knowing all the sales techniques wouldn’t save you the day if you don’t have sufficient knowledge and information of your product and industry.

What happened was this pleasant sales consultant in his mid twenties had absolutely no idea what an ergonomic chair was. He repeatedly did a hard sell on the standard secretary chair that was on offer. Such skeleton chair does not provide lower back or head support and there is no arm rest. He should be alert enough to recognize an executive chair is a better alternative when I replied that I have lower back ache issues to deal with. Not identifying a client’s problem, he will not be able to provide a solution. Sometimes, a lower price is not a solution to a client’s problem.

In the end, I thanked him politely and left the shop without asking him if the shop carries ergonomic keyboard or ergonomic mouse. If he did not know what ergonomic chair is, I assumed he will not know what I want. As a customer, I would prefer to spend my time and money with someone who can advise me how to maximize the product through proper usage. He did not fit the bill.

Perhaps it might be easier to order online since sitting in front of the computer is the reason for getting for these pains and aches.

Check out other recent and popular posts:
Do You Have a Personal Brand?
Packaging Yourself to Better Mindshare
Niche Marketing Is Not To Be Ignored
Seasonal Marketing Sells!
Fair Exchange in a Free Market
How to Select and Brief a Copywriter?
Sales Copy That Is Too Good To Be True
Why is Logo Design That Important?
7 Famous Slogans of 20th Century

Or Get a Free Report on Successful Entrepreneurs:
Free Report on Successful Entrepreneurs

[tags]home office furniture, home office, furniture[/tags]